I need to reblog this post because I’m so grateful for all the wonderful responses and suggestions. Man. I love you so much. I have THE best blog readers on earth!
And secondly, because I HAVE to share the response Urban Decay sent me. I am not happy with the patronizing tone. Thoughts?
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Good morning Catherine,
I replied to you yesterday saying how it was such a con to be told, when you complain, that you should have bought their own ‘ special’ sharpener’.; not told when you buy the damn pencil and an obvious ploy to get more of your money. Not all companies do this, seemingly just the high end ones, I guess they think that once you have committed to that amount of money you will jpart with more by necessity,drugstore pencils will sharpen with anything usually.
Go get’em Catherine!
J xx
Hi Jilly. Can you believe it? Can you believe that there is a “special” sharpener for UD? I’m so pissed off! I got ’em good. They lost a customer and I was a good one too!!! XOXOXOxO!!!!
But you can win cool prizes!!! gag me.
Hi Patricia! Yeah–right!!! The only “cool” prize worth winning is a million dollar plus lottery!! XOXOXOXOXO!!!
FIERCE!!
fist knuckling you Catherine!
Thank you Robin!!!! XOXOXOXO!!!
It’s a typical response from a big corporation. I once wrote and called a company that sold a blow dryer with a diffuser that did not fit. I never got an answer!
Hi Ellie. You know, I find that is happening with cosmetics companies especially. I’ve written to Becca (not complaining either), to elf ( inquiring why they don’t include older women in ads) and have NEVER gotten a response either!! I think the best thing is to get ’em where it hurts–in no sales!!! XOXOXOXOXOXO!!!
I have gone the retractable pencil due to so much “bad luck” with pencil sharpeners! The bonus is that I can’t stab myself with scratchy wood when it wears down. The bad luck is that it is almost impossible to get my favourite bronze eyeliner, not sure whether it is super popular, or more likely so unpopular it is being made in tiny amounts/discontinued! I keep being told to the try the NYX brand but on me the metallic just disappears and I may as well have bought a brown eyeliner.
Oh, and in Australia, that Urban Decay Waterline is $33 (the cheapest I have found it), which says a lot about how much we pay for things when I actually though to myself “hmm, that is quite reasonable”
Q. D. $33 is a lot to spend on a pencil!! But wth the NYX cosmetics, I find the brand is so hit or miss for me. I do love their butter lip glosses but they don’t wear a super-long time. I am not a fan of their eye shadows though their concealer/contour stick is great!! XOXOXOXO!!!!
Welcome to Australian prices!
Hi Q.D. Wow!! Just. Wow!!!! XOXOXOXO!!!
I’d heard of man-splaining and thought that was insulting, I had no idea of age-splaining as well, despite knowing ageism existing since forever… Who knew – but we should all be pleased and relieved that these bright young things have our best interests at heart if only we spend that little bit more money. Perhaps they haven’t twigged that life is a conveyor belt and one day they will be receiving these heartwarming emails helpfully letting us older people know that they too can join the cool club if they try hard enough. The worst of it is that they probably don’t even know this is insulting, sad
Juliet. Right?? It’s so true–the worst IS that they don’t know they are insulting–or dothey? Did their parents teach them to respect? Or–does the companies they word for only respect the cash flow? And what kills me is that the older woman spends a TON of money as a demographic. I’m done with Urban Decay. I shall allow my palettes to hit pan on every shade and then I will happily toss the cadaver in the trash! There are other companies that are more mature woman friendly. I just gotta find ’em!! XXOXOXOXO!!!